After-Sales Service - Varex Imaging XRpad2 HWC-M Digital X-ray Manual De Usuario

After-Sales Service

XRpad2 HWC-M Detectors User Manual
20.0 After-Sales Service
Contact your sales person, distributor, or device manufacturer for after-sales service (including
warranty) or any other information. If information is not available, contact one of the
Varex Imaging subsidiaries (regional service headquarters) listed on the last page of this
document.
Field service is limited to replacement of the detector or adding and replacing approved
accessories by authorized personnel. The detector and its accessories are not intended to be
repaired in the field.
For product returns, contact your distributor or device manufacturer for shipping and packaging
instructions. Do not return products to Varex Imaging for repair or service without advance
notification. Include all required papers in the shipment.
If the X-ray detector or accessories have been contaminated with potentially harmful substances
or activated by high energy X-rays, gamma rays, or neutrons, they cannot be accepted without
written evidence of decontamination.
To ship the battery pack, follow the local and regional requirements for proper packaging and
shipping of Lithium Batteries.
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