Empi 300PV Manual De Instrucciones página 43

4 Troubleshooting
For repair of device, call 1-800-862-2343 (Mon-Fri)
For supplies, call 1-800-328-2536 (Mon-Fri)
For optimal use:
1. Replace leadwires annually
2. Please follow the directions on the electrode packaging for the care of
electrodes. The life of the electrodes varies, depending on skin conditions, skin
preparation, storage and climate. Replace electrodes that no longer stick.
3. Ensure batteries are charged before each use. See the Instructions for Use for
the battery charger for the recommended charging time.
Note: If the following measures fail to alleviate the problem, please call the
repair department at 1-800-862-2343.
Problem
Display does not
come on
Stimulation weak
with fresh batteries
Stimulation stops
with fresh batteries
Stimulation weakens
within minutes of
starting treatment
with fresh batteries
Stimulation is
uncomfortable
Possible Cause
Battery
Battery contact failure
Electrodes
1. Dried out
2. Placement
Leadwires
1. Old/worn/damaged
Poor electrode contact
Damaged or worn
electrodes or leadwires
This is a normal body
adaptive process
Amplitude (intensity) is
too high
Electrodes are too close
together
43
Solution
1. Try fresh batteries.
2. Try 2 AA Energizer or
Eveready alkaline batteries
3. Ensure batteries are inserted
correctly. See instructions on
pg. 13 for proper placement.
Check the following on the
battery contacts:
1. Both contacts are in place.
2. Both contacts are not broken.
3. Both contacts are not pushed
in. They should make contact
with the battery when it is
inserted.
1. Replace.
2. Electrodes must be a
minimum of 2 inches apart.
1. Replace.
Reapply electrodes, secure
firmly. Electrodes must be a
minimum of 2 inches apart.
Replace.
Increase the amplitude
(intensity).
Decrease amplitude (intensity).
Reposition the electrodes.
Electrodes must be a minimum
of 2 inches apart.