Distributed Processing Technology
Limited Product Warranty
PROOF OF PURCHASE MAY BE REQUIRED. YOU MAY REGISTER YOUR PURCHASE BY
RETURNING THE ENCLOSED WARRANTY CARD WITHIN 30 DAYS OF PURCHASE.
Distributed Processing Technology Corporation (DPT) warrants to the purchaser of this product that it
will be free from defects in material and workmanship for the period as set forth below:
PRODUCT TYPE
Hard disks
RAID/SCSI Controllers
Cache Memory, SCSI Expansion
and RAID /Caching Modules
Storage Array Cabinets (Tower and Rackmount)
Battery Module
FIRMWARE IS NOT COVERED BY ANY WARRANTY. SOFTWARE IS PROVIDED AS IS. DPT DOES
NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT ITS USE WILL
BE ERROR-FREE OR UNINTERRUPTED. DPT does warrant that the diskette(s) on which the program
is furnished will be free from defects in materials and workmanship under normal use for a period of 90
days from the date of purchase.
If Distributor or Distributors customer notifies DPT of a defect in the product within the applicable warranty
period, DPT shall, at its sole option, either (i) repair the defective product (ii) replace the defective product
or (iii) refund the purchase price paid by the Distributor. Replacement parts or products may be new or
reconditioned. Product which fails to function upon proper installation shall be deemed dead on arrival
(DOA), subject to verification by DPT. DOA product shall be replaced by DPT provided that DPT has
been notified of the DOA within forty-five (45) days of the date of purchase by Distributor or Distributors
customer. Product returned for any warranty service will not be accepted by DPT unless (i) a return
material authorization (RMA) number has been received from DPT along with instructions for returning
the product prior to the return, (ii) returned product is in its original or equivalent packaging (to ensure
product is not damaged in shipment) and (iii) the product has been returned to DPT within 15 days of
issuance of the RMA number. DPT will not be responsible for damage to product during the return shipment
to DPT. DPT reserves the right to (i) charge a $20 re-box fee or (ii) reject any returned product not shipped
in the original or equivalent packaging. Freight charges associated with improperly packed product rejected
by DPT will be the responsibility of the customer. At its option, DPT may require proof of purchase.
Distributor or Distributors customer shall be responsible for all costs of shipping products for warranty
service unless the product is DOA, in which event DPT shall be responsible for the cost of return shipment
to the customer. If DPT determines that the product is not defective within the terms of the warranty,
customer shall pay the cost of repair at DPTs then prevailing rate. This limited warranty is contingent upon
proper use of the product and does not cover product which has been modified, or subjected to unusual
physical or electrical stress, unauthorized service, or failure to perform preventative maintenance. Replaced
parts or products become the property of DPT.
DPT MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY INCLUDING THE WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL DPT BE
LIABLE TO YOU FOR ANY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR OTHER
INCIDENTAL OR CONSEQUENTIAL DAMAGES. DPTs LIABILITY FOR BREACH OF WARRANTY IS
LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF PRODUCTS.
Some states do not allow the exclusion of implied warranties or limitations of liability for incidental or
consequential damages, so the above exclusions may not apply to you. This warranty gives you specific
legal rights. You may have other rights, which vary from state to state.
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Distributed Processing Technology
140 Candace Drive
Maitland, Florida 32751 USA
Phone +1 407 830-5522 Fax +1 407 260-5366
World Wide Web: http://www.dpt.com
WARRANTY (Years from date of purchase)
5 years
3 years
3 years
3 years
1 year