Warranty + Customer Service - Master & Dynamic MH40-W Manual Del Usuario

WARRANTY + CUSTOMER SERVICE

Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of two years from the date of original purchase on
our website or from an authorized Master & Dynamic retailer or reseller. As
an exception to this warranty period, batteries are guaranteed for proper
functioning for a period of one year from the date of original purchase. Defective
batteries are covered by Master & Dynamic's Limited Warranty but battery wear
from normal use is not covered.
If returned within the warranty period, Master & Dynamic will at its discretion
either repair the defective product or replace it with a repaired or refurbished
product of identical specifications as the returned product. This limited warranty
is in lieu of all other warranties, expressed or implied, including, but not limited to,
any implied warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect,
incidental or consequential damages or expenses that arise from the use of
this product.
Master & Dynamic's Limited Warranty does not cover normal wear and tear to
items such as blown drivers, battery degradation from normal use, cut cords,
bent jacks, torn headbands, loss or theft. Replaceable parts such as ear pads
and cables will be replaced only in case of malfunctioning due to material or
manufacturing defects, and only once during the warranty period of your product.
USER MANUAL
The serial number and proof of purchase are required in order to enact the
warranty for products purchased on our website or from an authorized
retailer or reseller. This policy is also applicable to products received as a gift.
If we need to replace your headphones due to a battery defect, your
earphones will be new or equivalent to new in performance and reliability.
You will void your warranty if you disassemble your headphones or expose
them to excessive moisture. If you believe your product is defective within
the warranty period, please contact us at support@masterdynamic.com.
Please include your product's serial number, proof of purchase, telephone
number and full return shipping address in your message to us. Conditional
to serial number, proof of purchase, and warranty validity, you will be issued
a return authorization and instructions for return shipment. Please note that
the dispatch of a replacement product will take place after our receipt of the
defective product. For questions regarding your product's warranty, please
contact Master & Dynamic Support at support@masterdynamic.com.
MH40 Wireless Over-Ear Headphones
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