PROBLEM
A Not plugged in
Motor
doesn't
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B GFCI Power Cord Set
start, or kicks on
1
circuit breaker tripped
and off
C Low voltage
A Low pool water level
No or slow water
B Clogged inlet/outlet
flow from the
2
C The Filter Cartridge
Return Fitting
6
D Motor Rotor block by dirt
A Inadequate chlorine level
B Inadequate pH level
C The Filter Cartridge
Pump is not
cleaning the pool
D The Filter Cartridge
3
properly e.g.
cloudy/green
E Water flow is slow
water
F Other chemicals required
G Pool water is too dirty
A Suction /Return fittings
or Hose
B Vent Screw
C Seal Top
4
Water leakage at
D Pump Base
Should you encounter any problems, contact Customer Service at (888) 919-0070 from 8AM to 5PM MST, Monday-Friday.
TROUBLESHOOTING GUIDE
CAUSE
A Plug the Pump to a 3-wire grounded power outlet.
and/or
B Reset your circuit breaker on the electrical panel. If problem persists, have the circuit checked
26
by a qualified electrician.
C Check and make sure the line voltage is between 105V and 125V.
A Fill the pool to the FILL LINE. The Suction Fitting must be at least 4" under water.
B Check for obstructions at the Filter Cartridge , Suction Fitting or Return Fitting .
is too dirty
C Clean or replace the Cartridge following the steps of FILTER CARTRIDGE USE & CARE (p. 12).
20
D Refer to pump servicing instructions to clean dirt.
A Maintain the chlorine level between 1.0 and 1.6 ppm.
B Maintain the pH level between 7.3 and 7.8
is too dirty
C Clean or replace the Cartridge following the steps of FILTER CARTRIDGE USE & CARE (p. 12).
20
is damaged
D Inspect the Cartridge for holes or tears. If it's visibly damaged, replace it with a new one.
20
E Check for obstructions at the Filter Cartridge , Suction Fitting
F Have your pool water sample tested by a pool supplies store. You may need to add other
chemicals since water quality varies in different localities.
G Chemicals are essential to keep the pool water clean. Clean the pool and filter more often.
A Check that the Hose Clamps
2
6
O-rings ; adjust and retighten if necessary. Also, check the Hoses for cracks or holes and
connection points
9
replace as needed.
B Check the Vent Screw O-Ring
12
C Check the Canister Gasket
14
D1 Check the Canister Gasket 16 for damage and replace as needed. Also retighten the Base.
D2 Check that the Gasket sits correctly in the groove at the bottom of the Canister .
D3 Check that the arrow (marked "ALIGN") on the underside of the Motor Assembly
15
pointing to the indent on the underside of the Canister.
D4 Make sure that the Base and the Canister are not cross-threaded.
Extended operating days and hours during peak season requirements.
OWNER'S MANUAL
SOLUTION
are properly secured over both the Hoses
10
27
for damage and replace as needed. Also retighten the Screw.
13
for damage and replace as needed. Also retighten the Seal Top.
16
16
2
20
2
or Return Fitting .
20
2
and
9
6
6
17
is
19
17